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Below is a list Mines that others have created in IT KASM to use in their IT Organization.
People are thinking of many ways to use the IT KASM and the list is growing.
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Tracker Mines
| Title |
Description |
| Operational Activities | Ongoing tracking of all daily events, updates, and status, within the environment are automatically updated here when activity occurs in IT KASM. |
| Part Management | Inventory Parts in a datacenter or environment |
| Root Cause Analysis | Mange the reporting of all root cause analysis Incident reports. |
| Employee Training | Understand the training courses employees are taking and their status. When other team members see what members of their team are taking, it encourages them to participate in training. |
| Contacts | Any and all contact information for vendors, internal employees, groups, departments, support, etc... |
| IP Management | Simple management of IP addresses to users and devices. |
| Software Management | Tracking software serial numbers, keys,owners, expiration dates, etc.. |
| Network Port Management | Track how, who and what network ports are being used (ports, patch panels, IDF,etc...) |
| Office Management | Track the inventory of individual offices (ports, phone, devices,etc...) |
| Change Management | Use a simple process of change management for impact, backout plans, performed by, and approvers |
| Cost Center / Overhead Management | Most companies have too many charge numbers and projects for team members to remember where to charge their hours. |
| Training Schedules | Track the scheduling of internal Training events |
| General Information | From company acronyms, internal contacts, to policies, procedures, etc.. |
| UID Management | Manage the various type of UID (system, user, applications, etc...) |
| Service/System Outages | Track Outages within the environment when they take place. |
| Vendor Support Contracts | Manage the tracking of vendor support contracts |
| Vendor Case Tracking | Manage/Track open cases with vendors |
| Datacenter Management | Track all things related to a datacenter (Racks, location, access, ports, devices,etc...) |
| Vendor Management | Track Vendors, contact info, ratings, associate with CMDB |
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Resource Mine
| Title |
Description |
| Company Information | When a Company Intranet gets too big to find anything. Quickly link to what is more important to the team in one place (Benefits, payroll, etc...) |
| Specific Group/Departmental Resources | There are many resources used by other departments and group that are often difficult to find. |
| Support Documentation | Create and provide supporting documentation and resources to an asset |
| Special Interests | There is much taking place within a company for quick access to Events, Calendars, Employee Discounts, Cafe Menu, etc.. |
| Datacenter Resources | Provide quick access to everything needed for supporting a datacenter |
| Support Tools | Manage all Links to dashboards and support sites. |
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Asset Mines
| Title |
Description |
| Batch Searching | Provide list of devices and return a quick list of profile information on a batch of devices. |
| Owner Management | When IT KASM is configured to a company employee database, owner information can be quickly obtained. |
| Checklists | Build unique checklists to ensure that device builds and the retiring of assets meet company standards |
| Activity Logs | Log information of tracking operational activity |
| Support Documentation | Create and provide supporting documentation and resources to an asset |
| Owner Management | Mange the ownership of assets by owner and groups |
| Export Output | Use configurable output to create unique Excel spreadsheets of device profile information |
| Printer Output | Send configurable output to the printer |
| Patch Management | Profile patching by location, device, device status, owner, special needs |
| Patch Management | Manage the patching cycle for all devices. |
| IP Management | Track IP addresses to device Profiles |
| Asset Life Cycle Management | Full Life Cycle Management of assets and tracking profiles. |
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On-Call Mine
| Title |
Description |
| On-Call Management | Manage various forms and configurations of an On-Call Rotation |
| On-Call groups | Multiple groups can be defined as part of a rotation (Primary or ackups, North America and Asia, East Coast and West Coast, etc...) |
| On-Call Updates | As personnel changes occur, easily update changes to an on-call schedule |
| Daily Rotations | Daily Rotation can be any or all days of a week. |
| Daily/Weekly Rotations | Two Main types of rotations are daily and weekly. |
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Freeform Mines
| Title |
Description |
| Freeform HTML | Use Freeform HTML to be as creative as needed to add video, links, statements, or any text outside the scope of IT KASM |
| Freeform | Allows for the adding of something outside the scope of IT KASM. |
| Graphs, Images, Video | Add external sources like Graphs, Images, Video into IT KASM |
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